Effective Date: September 17, 2025
Heylily (“we,” “our,” or “us”) values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application Heylily (the “App”). By using Heylily, you agree to the practices described in this policy.
Heylily is intended for adults (18+).
By using the App, you confirm that you meet this requirement.
When you use the App, we may collect the following types of information:
Personal Information You Provide
Email address, if you contact us directly.
Information you voluntarily provide in interactions within the App.
Usage Data
Device details (e.g., model, OS version).
Log data (e.g., IP address, session activity).
Crash reports and diagnostic data.
Purchase & Subscription Data
Transaction history related to in-app purchases and subscriptions, processed securely by Google Play Billing. We do not store or handle your financial data.
We use collected data to:
Provide and improve the App’s features and services.
Personalize your AI chat experience.
Process subscriptions and purchases.
Ensure compliance with policies and prevent misuse.
Communicate with you about support, updates, or promotional offers (if you opt in).
Heylily may offer optional in-app purchases and subscriptions.
Payments are securely processed through Google Play.
Subscriptions may auto-renew unless canceled at least 24 hours before the billing cycle ends.
You may manage or cancel subscriptions at any time via your Google Play account settings.
Users must not generate, share, or promote:
Illegal or harmful content.
Sexually explicit or exploitative material involving minors.
Harassment, hate speech, or discriminatory content.
Violence, terrorism, or encouragement of self-harm.
Misinformation intended to deceive or cause harm.
Violation of these terms may result in suspension or termination of your access.
We do not sell your personal data. We may share limited information only when:
Required by law, legal process, or government requests.
Necessary to protect rights, safety, or security of users and the public.
With trusted service providers assisting us in operating the App.
We apply reasonable technical and organizational measures to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
Heylily is not intended for children under 18.
We do not knowingly collect information from minors.
If we learn we have collected such data, we will delete it immediately.
We may update this Privacy Policy from time to time. Updates will be posted with a new Effective Date. Continued use of the App means you accept the updated policy.
If you have any questions about this Privacy Policy, please contact us at:
📩 Email: hixtechy@gmail.com